Terms and Conditions

Last Updated: 28 June 2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern your use of the PotterSlots website, located at potter-slot.uk.com (“the Website”, “we”, “us”, “our”).

1.2. By registering an account or using any part of our services, you agree that you have read, understood, and accepted these T&Cs along with our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3. If you do not agree to any part of these T&Cs, you must not use the Website or our services.

2. Definitions

  • Player/User/You: Any individual who registers an account or uses the Website.
  • Account: Your personal profile created on the Website.
  • Games: All casino games, live dealer games, slots, and other gaming products offered on the Website.
  • Operator: The legal entity operating PotterSlots, fully licensed under the UK Gambling Commission.
  • Bonus: Any promotional offer including free spins, bonus credits, or other incentives.

3. Eligibility and Legal Compliance

3.1. You must be at least 18 years old or meet the legal gambling age in your jurisdiction, whichever is higher, to use our services.

3.2. It is your responsibility to ensure that online gambling is legal in your place of residence before registering or playing.

3.3. Employees of the Operator, its affiliates, licensees, and their immediate family members are strictly prohibited from opening accounts or participating in any games or promotions.

4. Account Registration and Security

4.1. Only one account per person, household, IP address, or device is permitted.

4.2. You must provide accurate, complete, and current information during registration, including your full name, date of birth, address, email, and payment details.

4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4.4. We reserve the right to request verification documents (e.g., passport, utility bill, proof of payment) at any time to comply with UK law and prevent fraud.

4.5. Accounts found to contain false or misleading information may be suspended or closed, and any winnings forfeited.

5. Deposits and Withdrawals

5.1. Deposits must be made using payment methods registered in your name.

5.2. Minimum and maximum deposit and withdrawal limits apply and are detailed in our Banking section.

5.3. We do not charge fees for deposits or withdrawals; however, your payment provider may apply charges.

5.4. Withdrawals will generally be processed using the same payment method as deposits, subject to verification.

5.5. We may delay or refuse withdrawals if we suspect fraud, money laundering, or breach of these T&Cs.

5.6. To withdraw your full balance and close your account, please contact Customer Support.

6. Responsible Gambling

6.1. PotterSlots is committed to promoting responsible gambling and complies fully with the UK Gambling Commission’s requirements.

6.2. We provide tools including deposit limits, loss limits, session time limits, and self-exclusion options to help you control your gambling.

6.3. If you believe you have a gambling problem, please use these tools or contact Customer Support for assistance.

6.4. Additional support and information are available from GamCare and the BeGambleAware organisation.

7. Prohibited Conduct

  • 7.1. You must not engage in fraudulent or illegal activities, including but not limited to:
    • Money laundering or financing terrorism;
    • Use of bots, scripts, or automated systems to play or manipulate games;
    • Collusion or cheating;
    • Operating multiple accounts;
    • Using VPNs or proxies to circumvent geo-restrictions.
  • 7.2. Sharing your account or allowing others to play on your behalf is strictly forbidden.
  • 7.3. Violation of these rules may result in account suspension, closure, and forfeiture of winnings.

8. Bonuses and Promotions

8.1. All bonuses and promotional offers are subject to specific terms, including wagering requirements, expiry dates, and game restrictions, which are detailed on the Promotions page.

8.2. Abuse of bonuses, such as multi-accounting or collusion, is prohibited and may lead to bonus cancellation and forfeiture of winnings.

8.3. We reserve the right to modify or withdraw any promotion at our discretion.

9. Fair Gaming

9.1. All games on PotterSlots are provided by reputable software providers and use certified Random Number Generators (RNGs) to ensure fair and impartial results.

9.2. We reserve the right to void bets and winnings arising from technical errors, malfunctions, or breaches of these T&Cs.

10. Liability

10.1. PotterSlots is not liable for any loss or damage arising from your use of the Website, including but not limited to technical failures, delays, or interruptions.

10.2. You gamble at your own risk, and our maximum liability is limited to the amount of your last deposit.

10.3. We are not responsible for external websites linked from our platform.

11. Data Protection and Privacy

11.1. Your personal data will be processed in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR.

11.2. We implement industry-standard security measures to protect your information.

12. Intellectual Property

12.1. All content, trademarks, logos, and materials on the Website are owned by PotterSlots or its licensors.

12.2. You may not copy, distribute, or modify any content without prior written consent.

13. Complaints and Dispute Resolution

13.1. For any complaints, please contact our Customer Support team.

13.2. We will investigate and respond promptly and fairly.

13.3. If you remain dissatisfied, you may escalate your complaint to the UK Gambling Commission or an independent Alternative Dispute Resolution (ADR) provider.

13.4. All dispute communications must be submitted in writing.

14. Changes to Terms

14.1. We reserve the right to update these T&Cs at any time.

14.2. Significant changes will be communicated via email or website notification.

14.3. Continued use of the Website after changes constitutes acceptance of the updated terms.

14.4. It is your responsibility to review these T&Cs regularly.

15. Contact Information

For questions, support, or to exercise your rights, please contact us:

By registering and playing at PotterSlots, you confirm that you have read, understood, and agree to these Terms and Conditions.

For more information on safe gambling, please visit the UK Gambling Commission.